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IECSC Chicago 2018 has ended
Saturday, April 28 • 3:00pm - 4:15pm
Membership Mastery [Earn 1 CEH]

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Memberships are an important tool for retaining guests and providing a cushion of monthly income. Most spas struggle with creating programs that attract and retain guests for longer than a few months. This seminar shares what is the best membership structure for your business, what perks and services drive new members and boost retention. Whether you have a current membership program or are considering one, this workshop will provide actionable tips to membership mastery.


The following pricing is for the Spa Business Track, which includes four classes in total.
Advance Pricing: $220
After March 26: $295


Speakers
avatar for Monte Zwang

Monte Zwang

Principal, Wellness Capital Management
Monte Zwang is a principal of Wellness Capital Management, providing profit improvement, business planning, bookkeeping and financial strategies to businesses in the health, medical, wellness and spa industries. Monte has been a consultant for more than 30 years, teaching business... Read More →


Saturday April 28, 2018 3:00pm - 4:15pm
TBA